Two phone calls from the supplier in the past week. One asking for feedback on the installation process (though I have already done this online), and one trying to confirm AGAIN that we only have one meter. The latter difficulty seems to arise because back in October someone created a new account for the new 3-phase meter instead of switching it on the existing account. But this has come back many times now and the systems seem unable to get it finally straight! Even though the addresses are the same and the meter install and removal were done by eon-branded staff getting this permanently nailed seems to stretch the system.
There must be a great opportunity to sell them decent tracking software...
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