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Tuesday, 26 October 2010

Electrical games


Having commented before on the amazing complexity of dealing with the electricity suppliers we have had a rather surreal experience with them.

Having had the 3 phase set up and connected we needed the single phase meter read and removed. This is fine in principle - one calls eon as before and asks. I then find that, even though we called the same number to get the 3 phase meter fitted THIS bit of eon does not know about that. So I have to register the system in order to get the (same) man to remove the old meter (then one calls another bit of the suppliers to get the cable removed - in about 3 weeks).

Not ten minutes after he left I got a call asking me to please tell them the serial number and reading of the 3 phase meter they have just installed ('hey, your man just left...'). Still - this is fine except that the person I am talking to does not know how to read the new meter (clearly labeled 'property of eon') - he feels it should just show the 2 readings alternately (actually it alternately shows time and date). But by pushing various yellow buttons I can get two numbers (but would not a new meter start from zero anyway?). Reading instructions on the meter itself might have been a thought...

I have no faith that there will not be more issues here; for example I pointed out that we are on dual-rate so there are two readings - but he seemed not to be listening. We shall see!

And a detail of useful stuff - there are inevitably small parts of the cold ground circuit showing near the pump - valves, access points etc. These collect condensation and drip a little. But plastic disposable cups mounted on garden wires can collect the drips - which then evaporate anyway from the warm cups!

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